Privacy Policy

1. Who this policy covers

This Privacy Policy applies to subscribers who create an account, and to individuals or companies who are listed on the Platform, even if they never create an account themselves.

2. What we collect

Account and verification data (name, email and/or cell number, or company name, registration number and business email); listing content (ratings, written reasons, uploaded documents and photos); payment data (handled by Stripe — we do not store full card numbers); and basic usage data needed to operate the Platform.

3. What subscribers can see about you

Search results show limited identifying information (such as name, country, and category). When a subscriber pays to unlock a full report, they gain access to the rating and review content submitted about that listing. Contact details (email, mobile number, and identification information) are shown in a partially masked format rather than in full — this lets a subscriber visually confirm the listing matches the person they searched for, using information they already hold, without the Platform disclosing those details in full.

4. Why we process it

We process personal data on the following bases: your consent (e.g. when you choose to share contact details); performance of our contract with you (providing search and listing services); our legitimate interest in preventing fraud, bots and retaliatory listings; and compliance with legal obligations.

5. POPIA and GDPR

We aim to comply with the Protection of Personal Information Act (POPIA) in South Africa and the UK/EU General Data Protection Regulation (GDPR) for any personal data we process. Depending on where you're based, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data, subject to our legitimate interest in maintaining accurate historical records for platform integrity; object to or restrict certain processing; request a copy of your data in a portable format; and lodge a complaint with your local data protection authority.

6. If you've been listed (and don't have an account)

Being listed does not require you to create an account, but you are still a data subject with rights over your personal data. You can request a copy of everything submitted about you, exercise your right of reply, or request deletion by contacting support@assesstherenter.com. Where a deletion request conflicts with our legitimate interest in preserving an accurate record for other users, we will explain our reasoning and your further options.

7. How long we keep data

We retain listing and account data for as long as reasonably needed for the purpose it was collected, or as required by law, and will delete or anonymise it when no longer needed or upon a valid deletion request.

8. Sharing with third parties

We share payment data with Stripe to process transactions. We do not sell personal data to advertisers or data brokers, and we do not use listing content for any purpose beyond operating the Platform.

9. International transfers

As a worldwide platform, your data may be processed or stored in a country other than your own. Where this involves transferring data out of the UK, EU or South Africa, we take steps to ensure appropriate safeguards are in place.

10. Children

The Platform is not intended for anyone under 18, and we do not knowingly collect personal data from children.

11. Contact us

For any privacy request or question, contact support@assesstherenter.com.